Official statement to the downtime on 21.08.2016

Started by Stefan1200, August 21, 2016, 01:42:25 PM

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Stefan1200

Some of you may now, that the Licence Check of the JTS3ServerMod Hosting Edition has a grace time of 12 hours, if the licence server is offline. Last night the database was not working, but the web server itself did. The server side script was not prepared for this and was sending the wrong answer to the JTS3ServerMod. That is the reason, why this grace time was not working and all your bots was stopping.

After doing a server side change, I simulated a database downtime and tested it with the JTS3ServerMod. The grace time is working now, in future a downtime with up to 12 hours of the database and/or web server will not affect a running JTS3ServerMod. Only starting a stopped JTS3ServerMod will not work while the website or database is offline.

This will give my hoster more time to fix the problems in future. No update of the JTS3ServerMod is necessary, because it was a server side fix at the licence server script.

If the licence server is not reachable, you get a message in the JTS3ServerMod_InstanceManager.log file:
LICENCE_CHECK   Error while validating heartbeat token! Reason: Licence Server answer: 500 Internal Server Error